Auclair Champeau - Eymoutiers/Bugeat Estate agencies

Privacy Policy


Privacy Policy

The agency attaches great importance to the protection of your privacy and she engages; what the collection and processing of your data, carried out & rsquo; from our website, comply with the General Data Protection (GDPR) and General Regeneration. the law Informatique et Libertes.

This Privacy Policy & oacute determines and informs you of the manner in which the agency uses and protects the personal information and data that you transmit to us and that you apply when you use it; our products and services.

1 - Personal data

We collect and use only the personal data that we need for our business. to offer you services and personalized and quality products.

We can be brought to life collect different information and personal data according to service needs, including & nbsp;:

  • contact information and identification (name, surname, place and date of birth, address, email (s), phone (s), & hellip;)
  • authentication information when using our online services (customer spaces, navigation, etc.) & nbsp ;: IP address, logs, support used, & hellip;
  • search information & nbsp; and needs
  • Banking information on management clients, trustee and tenant notices
  • information on real estate assets and assets
  • relative data & agrave; habits and predictions, including statistical information on the use of our services or interactions with our services.

    The data we use can be collected directly from you or obtained indirectly from partners, suppliers, customers, especially for non-customers such as prospects, guarantors

    2 - Use and finality & oacute; information and data collected

    Personal data is mainly used for & nbsp;:

    • Provide the information or services you have requested.
    • Executing a contract with you as part of a mandate.
    • Customize your experience and meet again. your individual needs.
    • Provide custom content.
    • Improve our digital services, sites, applications.
    • Improve customer service and your support needs.
    • To contact you & agrave; About events, new features, related services, and more. our activities and mates.

      More generally, the collection and collection of your data is for the legitimate interest of the agency & agrave; ensure the best quality & oacute; of our services, & gt; provide & agrave; our customers, prospects, partners, suppliers & nbsp; and & nbsp; users the best possible tracking and & rsquo; improve the functioning of our communication media and our third party applications. & Nbsp;

      3 - Durability of conservation

      We keep your personal data only for the periods of time necessary to comply with the applicable legal and regulatory provisions, and & rdquo; the finality & oacute; collection as indicated & oacute; in 2.

      For customers, the majority data are kept for the duration of our contractual relationship and until 10 years after the end of our contractual relationship.

      For prospects, information is kept for up to 3 years; from their collection or our last contact.

      4 - Access rights

      Compliant & agrave; european regulations in force you have the following rights concerning your personal data, which you can exercise by reading & quot; the mailing address mentioned below:

      • right of access (article 15 RGPD) and rectification (article 16 RGPD), mise-en-agrave; day, full data of Users
      • right to lock or erase user data; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; personal character (Article 17 GDPR), when they are inaccurate, incomplete, unequivocal, perennial, or whose collection, use, disclosure or storage is prohibited. >
      • right to remove & agrave; any time a consent (Article 13-2c RGPD)
      • right & agrave; Limiting the processing of User Data (Article 18 RGPD)
      • right to oppose the processing of User data (article 21 RGPD)
      • right & agrave; Portability & oacute; the data that Users will have provided, when such data is the subject of automated processing based on their consent or on a contract (article 20 RGPD)
      • right to determine the fate of the data of the Users after their death and to choose & agrave; whose data will have to be communicated to them; one-third previously committed.

        Learn more & nbsp;: & nbsp;

        For any questions regarding this Privacy Policy & oacute; and any information or exercise of your rights of access on the treatment of your personal data, you can contact our services:

        using this form < / a>


        by mail signed & oacute; accompanied é of the copy of an identity title & oacute; & Agrave; the following address:

        4 Av. Peace, 87120 Eymoutiers

        Due to the safety and security requirement and confidentiality & oacute; in data processing & agrave; character & egrave; re & nbsp; staff & nbsp; which & nbsp; rests & nbsp; & Agrave; & nbsp; the agency, & nbsp; & nbsp; & Ecirc; your & nbsp; Inform & eacute; & nbsp; that & nbsp; your & nbsp; Application will be processed under the condition that you file proof of your identity, including through the production of a & nbsp; Scan & nbsp; or a copy of & nbsp; your & nbsp; title & nbsp; d & rsquo; identity & eacute; & nbsp; valid.

        Finally, the agency is committed to to re-answer your request for acceleration, rectification or opposition or any other additional request for information within a reasonable time that can not exceed one month; counting the receipt of your request.

        If you consider that & nbsp; does not respect its obligations with regard to your Personal Information, you can address a complaint or a request to the CNIL, authoritÃ; in France, via the following link: & nbsp;

        5 - Data protection

        The agency is implementing a variet & oacute; technical and organizational measures to ensure safety and security data processing personal character and confidentiality & oacute; Personal Data.

        As such, the agency takes all the necessary precautions to preserve safety. data and, in particular, to prevent them from being damaged, damaged or unauthorized third parties having access (protection of premises, authentication systems). with personal access and security via confidential credentials and passwords, connection history).

        We also protect your offline information. Only employees and services who need to do specific work (for example, billing or customer service) have access to personally identifiable information.

        6 - Disclosure & amp; third parties

        We do not sell, change, or transfer your personally identifiable information. third parties.

        This does not include trusted third parties who help us out; operate our website, & agrave; offer our services and & rsquo; accomplish our missions as long as these parties agree to keep this information confidential.

        In order to fulfill our missions, we may disclose your personal data in cases specified only to:

        • entities of our company & oacute;
        • service providers and subcontractors performing services on our behalf;
        • independent agents, intermediaries or brokers with your specific consent & nbsp ;: act of consent, contractual clause;
        • business partners in the framework of a delegation of mandates, the multicasting of real estate announcements, or publicity; in particular;
        • financial, judicial or state agency authorities, public bodies upon request and within the limits of what is permitted by regulation;
        • certain regulated professions such as lawyers, notaries.

          7 - Transfer of data outside the European Economic Area

          The agency is reserving itself the possibility to resort to & rdquo; Providers empowered to facilitate the collection and processing of the data you have communicated to us. These providers can be located outside the European Union. & Nbsp; the agency is already insured. the implementation by its service providers of adequate guarantees and the respect of strict conditions of confidentiality.

          8 - Cookies

          During your first connection to the website, you will be informed by a banner in general located at the moment. at the bottom of your screen that information related to your browsing may be stored in files named & laquo; cookies & raquo;.

          We use different cookies on the site to improve the interactivity & oacute; of the site and & nbsp; our services.

          What is & quot; cookie & quot;

          A & quot; cookie & quot; is a file of limited size, which is usually made up. letters and numbers, sent & oacute; by the internet server to the cookie file of the navigator located o & rd; on your computer's hard drive.

          Our policy of using cookies allows you to better understand the provisions we are implementing in terms of navigation on our website. It informs you in particular about the set of cookies on our website, their purpose & oacute; and gives you the walk & agrave; follow to set them up.

          1. Some internal cookies are needed at the site to work optimally. You can oppose and delete them using the settings of your browser, however your user experience may be degraded.
            1. Other cookies Cookies for audience measurement are used to adapt the site to the requests of its users & nbsp;: measure the number of visits, the number of pages viewed as well as the number of visits 'activity & eacute; visitors to the site and their return frequency.
              1. Finally, some features of this site support services offered by third party sites.

                Some third-party cookies are necessary and almost essential to provide an optimal service (Google Maps for example used for research), others have an interest that is limited. & Agrave; the enrichment of a service or a product (video Youtube, Facebook, Google Charts, & hellip;).

                These features cause cookies to be allowed including; these sites trace your navigation.

                These cookies are only allowed if you give your consent. You can inform yourself about the nature of the cookies, accept or reject them either globally for the entire site and all services, or service by service by clicking & nbsp; here . < / p>

                9 - Unsubscribe

                We use the e-mail address you provide to send you information and updates. relative days & agrave; your inquiries, researches, interest centers, occasional business news, information on related products, and so on. If & gt; No matter when you want to unsubscribe and no longer receive emails, detailed unscrambling instructions are included either at the bottom of each email or by clicking on = "margin: 0px; padding: 0px; border: 0px; text-decoration-line: underline;"> here < / span>.

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